Accelerating Business Law Dynamization through Proposed Amendments to Indonesian Consumer Protection Law
DOI:
https://doi.org/10.26555/novelty.v14i1.a25945Keywords:
Amendment, Consumer Protection Law, Law No. 9 of 1999, Business LawAbstract
Introduction to The Problem: The Consumer Protection Law No. 8 of 1999 which was enacted in 2000 has been in force for over 20 years. The current circumstance in the realm of business law requires more progressive regulations on digital business activities, more efficient dispute resolution, and effective consumer protection due to the rapid technological developments. Hence, the need of an amendment to the current consumer protection law must be examined thoroughly and analyzed deeply.
Purpose/Objective Study: This research aims to examine and to present the arguments on several issues in relating to the urgency of amending the Consumer Protection Law No. 8 of 1999 in order to accelerate the dynamization of business law.
Design/Methodology/Approach: This is a doctrinal legal research that uses a qualitative approach. In this research, the authors utilized secondary data sourced from literature study on the primary, secondary, and tertiary legal materials. The authors analyzed the data by using Systematic Content Analysis which is frequently used by social scientists to analyze the inteview tranrscripts, literatures, and field notes, among other sources.
Findings: The results indicate that there are six noteworthy points regarding the extent of the business entity, standard clauses, data protection, and some issues on a dispute settlement institution. These are sufficient to support in proposing an amendment to the recent Consumer Protection Law.
Paper Type: Research Article
References
Badan Perlindungan Konsumen Nasional. (2023, April 29). Jumlah Pengaduan Konsumen BPKN S/D 24 Februari 2023. Retrieved from Badan Perlindungan Konsumen Nasional: https://bpkn.go.id/statistik_pengaduan
Barkatullah, A. H. (2015). Hak-Hak Konsumen. Bandung: Nusa Media.
Bukowski, M., & Kaczor, T. (2019, June 7). Contribution to Growth: Delivering economic benefits for citizens and businesses. doi:10.2861/124823
Cartwright, P. (2015). Understanding and protecting vulnerable financial consumers. Journal of Consumer Policy, 38(2), 119-138.
Diyatmika, K. P., Widiati, I., & Karma, N. (2020). Pertanggungjawaban dan Penyelesaian Sengketa Konsumen Berkaitan Dengan Perdagangan
Parsel. Jurnal Analogi Hukum, 2(3), 393–398. doi: https://doi.org/10.22225/ah.2.3.2020.393-398
Djafar, W. (2016). Menegaskan Kembali Komitmen Negara Hukum: Sebuah Catatan Atas Kecenderungan Defisit Negara Hukum di Indonesia. Jurnal Konstitusi, 7(5), 151-174. doi: https://doi.org/10.31078/jk757
Khotimah, C. A., & Chairunnisa, J. (2016). Perlindungan Hukum bagi Konsumen dalam Transaksi Jual Beli-Online (E-Commerce). Business Law Review, 1, 14-20. Retrieved from https://law.uii.ac.id/wp-content/uploads/2016/12/blc-fhuii-v-01-02-cindy-aulia-khotimah-jeumpa-crisan-chairunnisa-perlindungan-hukum-bagi-konsumen-dalam-transaksi-jual-beli-online-e-commerce.pdf
Mazli, A. (2021). Urgensi Pembaharuan Undang-Undang Perlindungan Konsumen Indonesia Di Era E-Commerce. Lex Renaissan, 6(2), 298–312.
McConville, M., & Chui, W. (2007). Research Methods for Law (1 ed.). Edinburgh: Edinburgh University Press.
Muazzis, M. H., & Busro, A. (2015). Pengaturan Klausula Baku dalam Hukum Perjanjian untuk Mencapai Keadilan Berkontrak. Law Reform, 11(1), 74–84.
Novita, Y. D., & Santoso, B. (2021). Urgensi Pembaharuan Regulasi Perlindungan Konsumen di Era Bisnis Digital. Jurnal Pembangunan Hukum Indonesia, 3(1), 46–58.
Purnado, M. G., Suradi, & Marjo. (2017). Kajian Hukum Pembatalan Putusan BPSK Nomor 11/PTS- BPSK/BKT/X/2015 stas Upaya Hukum Keberatan oleh Pihak Pelaku Usaha (Studi Kasus Putusan Pengadilan Negeri Bukittinggi Nomor 24/PDT.SUS-BPSK/2015/PN.BKT). Diponegoro Law Journal, 6(2), 1–16.
Ramsai, I., & Webster, M. (2019). Enhancing the Internal Dispute Resolution Processes of Financial Firms for Consumer Complaints. Competition and Consumer Law Journal, 27(1), 23–53.
Rizal, M. S., Yuliati, & Hamidah, S. (2019). Perlindungan Hukum atas Data Pribadi bagi Konsumen dalam Klausula Eksonerasi Transportasi Online. Legality, 27(1), 68–82.
Rusmawati, D. E. (2013). Perlindungan Hukum bagi Konsumen dalam Transaksi E-Commerce. Fiat Justisia Jurnal Ilmu Hukum, 7(2), 193–201.
Salehijam, M. (2018). The Value of Systematic Content Analysis in Legal Research. TILBURG LAW REVIEW Journal of International and European Law, 23(1), 34–42.
Oluwaseun, O. S., Ibrahim, O. O., & Abayomi, B. A. (2019). An Assessment of The Reliability of Secondary Data in Management Science Research . 7(3), 27–43.
Sidabalok, J. (2014). Hukum Perlindungan Konsumen di Indonesia. Bandung: Citra Aditya Bakti.
Simion, K. (2016). Practitioner’s Guide Qualitative and Quantitative Approaches to Rule of Law Research. INPROL—International Network to Promote the Rule of Law.
