Sonya Amelia Christin Pangalila, Yohanes Budiarto


The aim of this study was to investigate the dimensions of Interpersonal Trust Scale using Exploratory Factor Analysis and Confirmatory Factor Analysis in emerging adulthood sample. Convenience sampling used as sampling technique for EFA (N=320) and CFA (N=485). Four dimensions identified by EFA were Exploitation Institutional Factor reflecting one’s trust to an institution and also caution to exploitative condition; Role Trust reflects one’s trust to certain figure in performing their social role; Sincerity measures one’s trust that others are sincere and honest; and Trust of the Future reflects one’s trust about something that has not happened. This factor solution was cross-validated using CFA and obtain two remaining, namely Caution dan Sincerity. Reliability of this scale is inadequate for practical purpose and might be useful to use other technique for reliability testing instead of internal consistency.



Penelitian ini bertujuan untuk mengetahui dimensi-dimensi yang terdapat pada alat ukur Interpersonal Trust Scale menggunakan metode Exploratory Factor Analysis dan Confirmatory Factor Analysis pada dewasa awal. Convenience sampling digunakan sebagai teknik pengambilan sampel untk EFA (N=320) dan CFA (485). EFA menghasilkan empat dimensi yaitu Exploitation Institutional Factor merupakan faktor yang menunjukkan tingkat kepercayaan seseorang terhadap suatu institusi serta mengandung butir yang menunjukkan kewaspadaan orang terhadap situasi eksploitatif; Role Trust menunjukkan tingkat kepercayaan terhadap figur tertentu dalam menjalankan peran sosial; Sincerity berisikan butir yang menujukkan kepercayaan bahwa orang lain tulus dan jujur dalam berperilaku; dan Trust of the Future berisikan butir yang menunjukkan kepercayaan seseorang terhadap sesuatu yang belum terjadi. Faktor yang diperoleh dari hasil analisis EFA diuji menggunakan CFA dan memeroleh dua faktor yang tersisa yaitu Caution dan Sincerity. Reliabilitas yang cukup rendah menunjukkan diperlukannya uji reliabilitas yang lain.


confirmatory factor analysis, exploratory factor analysis, rotter’s interpersonal trust


Arnett, J. J. (2007). Emerging adulthood: What is it, and what is it good for?. Society for research in child development, 1(2), 68-73.

Brown, T. A. (2015). Confirmatory factor analysis for applied research (2nd ed). New York, NY: The Guildford Press.

Chun, K., & Campbell. (1974). Dimensionality of the rotter interpersonal trust scale. Psychological Reports, 35, 1059-1070.

Cohen, R. J., Swerdlik, M., & Sturman, E. (2013). Psychological testing and assessment: An introduction to tests and measurement (8th ed.). New York, NY: McGraw-Hill.

Davis, F. G. F. (1974). A cross-ethnic study of the validy of Rotter’s Interpersonal Trust Scale. Thesis. University of Wyoming, Wyoming.

Egede, L. E, & Ellis, C. (2008). Development and testing of the multidimensional trust in health care systems scale. Journal of

General Internal Medicine, 23(6), 808–815.

Evans, A. M., & Revelle, W. (2008). Survey and behavioral measurements of interpersonal trust. Journal of Research in Personality, 42, 1585-1593. doi: 10.1016/j.jrp.2008.07.011

Everitt, B. S., Landau, S., Leese, M., & Stahl, D. (2011). Cluster analysis (5th ed.). Chichester, UK: John Wiley & Sons, Ltd.

Exploratory factor analysis. (2016, June 6). Gaskination’s StatWiki. Diunduh pada 3 Juni 2016 dari www.statwiki.kolobkreations.com

George, D., & Mallery, P. (2003). SPSS for windows step by step: A simple guide and reference (4th ed.). Boston, MA : Allyn & Bacon.

Ghozali, I. (2011). Model persamaan struktural: Konsep dan aplikasi dengan program AMOS 22.0. Semarang: Universitas Diponegoro.

Glaeser, E. L., Laibson, D. I., Scheinkman, J. A., & Soutter, C. L. (2000). Measuring trust. The Quarterly Journal of Economics, 115(3), 811-846.

Goldkuhl, G. (2007). What does it mean to serve the citizen in e-services?: Toward practical theory founded in socio-instrumental pragmatism. International Journal of Public Information Systems, 3, 135-159.

Gustavsson, M., & Johansson, A. (2006). Consumer trust in e-commerce. Dissertation. Kristianstad University, Sweden.

Haig, 2005. Exploratory factor analysis, theory generation and scientific method. Multivariate Behavioral Research, 40(3), 303-329.

Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis (7th ed.) Upper Saddle River, NJ: Prentice-Hall.

Harrington, D. (2009). Confirmatory factor analysis. New York, NY: Oxford University Press.

Hunt, R. W., Kohn, P. M., & Mallozzi, C. B. (1983). Factor analysis of the interpersonal trust scale with a noncollege population. Journal of Personality Assessment, 47(5), 507-508.

Ho, C. I., & Lee, Y. L. (2007). The development of an e-travel service quality scale. Tourism Management, 28(6), 1434-1449.

Johnson, G. J. (2010). A review of selected scale construction and evaluation studies in interpersonal and organizational trust. Diunduh dari http://scaleresearch.siu.edu/reports/tr0001.pdf

Johnson, D. W., & Johnson, F. P. (2013). Joining together (11th ed.). Upper Saddle River, NJ: Pearson.

Kaiser, H. F. (1960). The application of electronic computers to factor analysis. Educational and Psychological Measurement, 20, 141-151.

Kaplan, R. M. (1973). Components of trust: Note on use of Rotter’s Scale. Psychological Reports, 33, 13-14.

Kee, H. W., & Knox, R. E. (1970). Conceptual and methodological considerations in the study of trust and suspicion. Journal of Conflict

Resolution, 14(3), 357–366.

Kline, R. X. (2010). Principles and Practice of Structural Equation Modeling (3rd ed.). New York, NY: The Guilford Press.

McKnight, D. H., & Chervany, N. L. (1996). The meanings of trust. MISRC Working Paper. Diunduh dari http://www.misrc.umc.edu/wpaper/Working-Papers/9604.pdf

Osborne, J. W. (2015). What is rotating exploratory factor analysis?. Practical assessment, research & evaluation. 20(2), 1-7.

Pratiwi, Y., Wijaya, A. F., & Prasetyo, W. Y. (2013). Implementasi e-service pada organisasi publik di bidang pelayanan pendidikan. Jurnal Administrasi Publik, 1(1), 206-214.

Raubenheimer, J. (2004). An item selection procedure to maximize scale reliability and validity. SA Journal of Industrial Psychology, 30(4), 59-64.

Robinson, J. P., Shaver, P. R., & Wrightsman, L. S. (1991). Measures of personality and social psychological attitudes. San Diego, CA: Academic Press, Inc.

Rotenberg, K. J. (2010). Interpersonal trust during childhood and adolescence. Cambridge University, New York: NY. Cambridger University Press.

Rotter, J. B. (1967). A new scale for the measurement of interpersonal trust. Journal of Personality, 35(4), 651-665. doi: 10.1111/j.1467-6494.1967.x

Semerciöz, F., Hassan, M., & Aldemir, Z. (2011). An empirical study on the role of interpersonal and institutional trust in organizational innovativeness. Canadian Center of Science and Education, 4(2), 125-136.

Schermelleh-Engel, K., & Moosbrugger, H. (2003). Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures. Methods of Psychological Research Online, 8(2), 23-74.

Simpson, J. A. (2007). Psychological foundations of interpersonal trust. In A.W. Kruglanski & E.T. Higgins (Eds.), Social Psychology: Handbook of Basic Principles (2nd ed.), pp. 587–607). New York, NY: Guilford.

Stevens, J. P. (2009). Applied multivariate statistics for the social sciences (5th ed.). New York, NY: Routledge.

Santoso, S. (2014). Statistik multivariat. Jakarta: PT. Elex Media Komputindo.

Santoso, S. (2015). AMOS 22 untuk structural equation modeling. Jakarta: PT. Elex Media Komputindo.

Thompson, B. (2004). Exploratory and confirmatory factor analysis: Understanding concepts and application. Washington, DC: American Psychological Association.

Watson, M. L. (2005). Can there just be one trust?: A cross-diciplinary identification of trust definitions and measurement. The Institude of Public Relations, Florida.

Williams, B., Onsman, A., Brown, T. (2012). Exploratory factor analysis: A five-step guide for novice. Australian Journal of Paramedicine, 8(3), 1-13. Diunduh dari http://ro.ecu.edu.au/jephc/vol8/iss3/1

Yamagishi, T. (1988). The provision of a sanctioning system in the united states and japan. Social Psychology Quarterly, 51(3), 265-271.

Yamagishi, T., & Yamagishi, M. (1994). Trust and commitment in the united states and japan. Motivation and Emotion, 18(2), 129-163.

Yong, A. G., & Pearce, S. (2013). A beginner’s guide to factor analysis:

Focusing on exploratory factor analysis. Tutorials in Qualitative Methods for Psychology, 9(2), 79-94.

Zucker, L. G. (1986). Production of trust: Institutional source of economic structure, 1840-1920. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior, 8: 53-111. Greenwich, CT: JAI Press.

DOI: http://dx.doi.org/10.26555/humanitas.v14i2.6059


  • There are currently no refbacks.

HUMANITAS : Indonesian Psychological Journal
ISSN 1693-7236 (print), 2598-6368 (online)
Email : humanitas@psy.uad.ac.id

Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

statistics View My Stats