The Effect of Workplace Incivility on Psychological Well Being in Health Nurses With Emotional Exhaustion as a Mediator Variable

Authors

  • Tamara Dwi Astari Medan Area University
  • Rahmi Lubis
  • Patisina Patisina

DOI:

https://doi.org/10.12928/jehcp.v13i2.28177

Abstract

Nurses are health services provider professionals. The work demands have detrimental effects on nurses' physical and mental health, which risk their psychological well-being. The psychologically well nurses will provide high-quality care with implications for patient recovery. Interpersonal relationships with co-workers and superiors influence nurses' well-being. Poor treatment in the work environment (workplace incivility) can cause nurses to be psychologically unwell. However, we do not yet know how workplace incivility affects psychological well-being. This study aims to examine the effect of workplace incivility on nurses' psychological well-being through the mediation of emotional exhaustion. This explanatory quantitative study involved 270 health nurses at Hospital X Medan. We analyzed data using the Structural Equation Model (SEM) with the Smart-PLS program. Results indicated that emotional exhaustion mediated the effect of workplace incivility on nurses' psychological well-being. This study contributes to nurses' well-being intervention, which is influenced by workplace incivility and mediated by emotional exhaustion.

Author Biography

Tamara Dwi Astari, Medan Area University

I am a master's student in psychology at Medan Area University

Downloads

Published

2024-06-08

How to Cite

Astari, T. D., Lubis, R., & Patisina, P. (2024). The Effect of Workplace Incivility on Psychological Well Being in Health Nurses With Emotional Exhaustion as a Mediator Variable. Journal of Educational, Health and Community Psychology, 13(2), 324–339. https://doi.org/10.12928/jehcp.v13i2.28177

Issue

Vol 13 No 2 June 2024

Section

Articles

License

JEHCP used CC BY SA for copyright issues. This license lets others remix, tweak, and build upon your work even for commercial purposes, as long as they credit you and license their new creations under identical terms. This license is often compared to copy-free and open-source software licenses. All new works based on yours will carry the same license, so any derivatives will also allow commercial use. This is the license used by Wikipedia and is recommended for materials that would benefit from incorporating content from Wikipedia and similarly licensed projects.