1.
Firdausi S, Setiawan MA. ITIL v3 Framework Application to Design Information Technology Incident Management Governance. J. Ilm. Tek. Elektro Komput. Dan Inform [Internet]. 2022 Apr. 29 [cited 2025 Jan. 15];8(1):128-35. Available from: https://journal.uad.ac.id/index.php/JITEKI/article/view/23632