OKTAVIA, Cintika; WARSITO, Budi; KADARRISMAN, Vincensius Gunawan Slamet. Development of Customer Loyalty Measurement Application Using R Shiny with Structural Equation Model Partial Least Square Method, Customer Satisfaction Index, and Customer Loyalty Index. Jurnal Ilmiah Teknik Elektro Komputer dan Informatika, [S. l.], v. 9, n. 4, p. 983–996, 2023. DOI: 10.26555/jiteki.v9i4.26649. Disponível em: https://journal.uad.ac.id/index.php/JITEKI/article/view/26649. Acesso em: 21 nov. 2024.