Quality of Blended Learning as Perceived by Arab Open University Students

Mohammad Abdel-Rahman Tawalbeh


The primary objective of this study was to investigate Arab Open University (AOU) students' perceptions of the quality of e-learning experience through the learning management system (LMS) in supporting their face-to-face tutorials. A 32-item questionnaire was administered to a randomly selected sample (205) of Elementary Education students at the AOU Jordan Branch. On one hand, the results showed that the goals and standards of the courses were very clear to students, e-materials on the LMS were interesting and supported to face-to-face situations, students preferred online quizzes, the e-materials supported key assessment tasks and tutors provided continuous access to relevant information about assessment. On the other hand, the findings revealed that the e-materials and e-activities were too loaded for the students to understand thoroughly, and much of the feedback they received from the tutor was not helpful.  The results also indicated that there were no statistically significant differences among the students perceptions of the blended learning (BL) or their overall satisfaction of the online experience that could be attributed to gender or academic achievement level. Results suggest some pedagogical implications for tutors and Programme Coordinators


Blended Learning, Arab Open University, Quality.


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